FAQs
What types of wool products do you offer?
We offer a diverse range of wool products, including shoes, boots, accessories, and more.
Is your wool ethically sourced?
Yes, we prioritize ethical sourcing practices to ensure the welfare of animals and support sustainable and humane wool production.
How do I care for my wool products?
Each product comes with care instructions, but generally, we recommend gentle hand washing or dry cleaning for optimal maintenance.
Are your products suitable for individuals with wool allergies?
While our wool is of high quality, individuals with wool allergies should exercise caution. We recommend checking the product details or consulting with a healthcare professional.
What makes your wool products different from others on the market?
Our products stand out due to the premium quality of our wool, attention to detail in craftsmanship, and a commitment to sustainable and eco-friendly practices.
Do you offer customization or personalization options?
Yes, we provide customization options for certain products. Please check the product page or contact our customer service for more information.
How do I determine my size when purchasing wool clothing?
Refer to our size chart available on each product page to find the best fit. If you have specific questions, feel free to contact our customer service team for assistance.
What steps do you take to ensure the quality of your wool?
We work closely with trusted suppliers and conduct rigorous quality checks to ensure that our wool meets the highest standards before it is used in our products.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary, so please check our shipping policies for more information.
What is your return policy?
Our return policy allows for returns within a specified period after purchase. Please review our return policy on the website or contact our customer service for details.
Are your products sustainable and eco-friendly?
Yes, we are committed to sustainability. Our wool is sourced responsibly, and we strive to minimize our environmental impact throughout the production process.
What certifications or standards do you follow for your wool products?
Our wool products adhere to industry standards, and we may have certifications such as ISO or other relevant certifications. Details can be found on the product pages or by contacting customer service.
How do you contribute to fair labor practices in the wool industry?
We are committed to fair labor practices and choose suppliers who uphold ethical standards. We actively monitor and engage with our supply chain to ensure fair working conditions.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment options. Details can be found during the checkout process.
Do you offer wholesale pricing for bulk orders?
Yes, we offer wholesale pricing for bulk orders. Please fill out the details to contact our wholesale department for more information on minimum order quantities and pricing.
Are your wool products suitable for individuals with sensitive skin?
Many people find wool comfortable, but if you have sensitive skin, we recommend checking the product details or consulting with a healthcare professional before purchasing.
How often do you release new collections or products?
We regularly update our product offerings with new collections. Stay tuned to our website and subscribe to our newsletter for the latest updates and product launches.
What is Woollyes?
Woollyes is a brand that specializes in felt products such as slippers, shoes, and sherpa collection items like slippers, shoes, boots, kids shoes, boots, sherpa bags, and accessories.
What materials are used to make Woollyes products?
All Woollyes products are made with 100% New Zealand wool, known for its high quality and durability.
Where are Woollyes products designed?
Woollyes products are designed with Italian design, known for its sophistication and elegance.
Are Woollyes products environmentally friendly?
Yes, Woollyes products are made with sustainable materials and production methods, making them an eco-friendly choice.
Are Woollyes products handmade?
Yes, all Woollyes products are handmade by skilled artisans, ensuring high-quality and attention to detail.
What is the specialty of Woollyes products?
Woollyes products are known for their luxurious feel, warmth, and durability, making them a perfect choice for colder climates.
Can I find unique and stylish designs in Woollyes products?
Yes, Woollyes products are designed with a blend of modern and traditional styles, making them unique and stylish.
Are Woollyes products suitable for all ages?
Yes, Woollyes offers a wide range of products for both adults and children, making it a perfect brand for the whole family.
Can I find different types of felt products at Woollyes?
Yes, Woollyes offers a variety of felt products such as slippers, shoes, bags, and accessories, providing something for everyone.
What is the durability of Woollyes products?
Woollyes products are made with high-quality materials and expert craftsmanship, ensuring long-lasting durability.
Are Woollyes products comfortable to wear?
Yes, Woollyes products are known for their soft, cozy, and comfortable feel, making them a perfect choice for everyday wear.
Can I find Woollyes products in different colors?
Yes, Woollyes offers a wide range of colors to choose from, allowing you to find the perfect match for your style.
Is the sizing accurate for Woollyes products?
Yes, Woollyes products are available in standard sizing, making it easy to find the right fit for your feet.
Are there any special deals or discounts for Woollyes products?
Yes, Woollyes often offers special deals and discounts for their products, especially during holiday seasons.
Can I find gift options for Woollyes products?
Yes, Woollyes offers beautifully packaged gift options for their products, making them a perfect gift for your loved ones.
How can I take care of my Woollyes products?
Woollyes provides care instructions for their products, ensuring their longevity.
Is international shipping available for Woollyes products?
Yes, Woollyes offers international shipping, allowing people from all over the world to enjoy their high-quality felt products.